Who we are

Fidelity Telecommunication Services Limited is a company based in Kenya and was estabished in 1992. We are located in Nairobi city center second floot Utalii house.

Vision

To be recognized nationally as a professional telecommunication provider and a market leader offering first class services.

Mission

To provide the best customer service through teamwork and continuous staff training in order to maximize returns on investment for the  benefit of the stakeholders, employees and above all maintain customer’s lifetime loyalty

Core values

• Customer Satisfaction
  
• Quality Services
  
• Commitment to professionalism
  
• Development of Human resources
  
• Untiring effort for improvement
  
• Courtesy and humility
  
• Co-operation and team spirit